Frequently Asked Questions
How Do I Sign Up For A Meal Plan?
For students, all you need to do is go to your Student Banner Account and fill out the Meal Plan Application. The deadline for meal plan changes is the second week of each semester.
If you need any further assistance please contact our Customer Service Department (731)881-7770.
For UTM Faculty and Staff, stop by our Customer Service Office for assistance in signing up for your meal plan. Ask about our payroll deduction options!
As A Freshman, What Meal Plans May I Choose From?
All incoming freshmen with 30 earned hours or less when entering the University are required to purchase a meal plan for TWO consecutive semesters.
Transfer students with less than 30 earned credit hours are also required to purchase a meal plan for TWO (2) semesters.
Freshmen may choose from the Resident Dining Meal Plan options.
What Is Captain's Cash?
Captain’s Cash is a tax-free declining balance that can be spent at any on campus dining location. As the money is spent in places such as the Food Court, On the Fly, Simply-To-Go, and the coffee shops, the purchases are subtracted from the beginning balance dollar for dollar.
Your Captain’s Cash can also be used in the Dining Hall in addition to the meal portion of your meal plan. Catering trays from our Catering Department, Chick-fil-A, and Mein Bowl may also be purchased with Captain's Cash.
Every meal plan includes Captain's Cash, but more can be added to your account at any time. If you would like to purchase more Captain's Cash, simply log on to your campus banner account or contact our customer service department.
What is a Meal Exchange?
A meal exchange is a meal swipe that can be used at one of 3 retail dining locations. These can be used between 2 pm and 4:30 pm Monday-Friday to receive a set meal for an exchange in place of using Captain's Cash.
What Do I Receive With My Meals In The Skyhawk Dining Hall?
The Skyhawk Dining Hall is “all-you-care-to-eat” for every meal, seven days a week. We welcome you to eat as much as you wish, but we do encourage you to think healthy. Take only what you can eat, and you are always welcome to come back for seconds!
We offer food at several stations in the dining hall such as: Sizzle-burgers, fries, and other items, Stacked-build your own style deli, Bliss-delicious desserts, and more!
Can I stay in the cafeteria without eating?
No, every student that comes in the cafeteria must swipe in at the front registers.
Does My Captain's Cash Carry Over At Semester's End?
Captain's Cash will roll over from the fall semester to the spring semester with the purchase of a spring semester meal plan.
Captain's Cash will NOT roll over from the spring semester to the fall semester.Captain's Cash is non-refundable. Any Captain's Cash remaining will be lost if not used by the end of the spring semester.
Please refer to "What is Captain's Cash" to know where and how Captain's Cash can be used.
Are Take-Out Meals Allowed In The Skyhawk Dining Hall?
No, we do not allow for outside meals to be eaten inside the cafeteria.
Are There Any Food Options For My Special Needs?
Please reach out to our Executive Chef and General Manager for any diet specifications, questions, or concerns. You may also request to speak with a dining hall manager during mealtimes.
General Manager contact information:
John DePaola
(731) 881-7771
If you have a medical diet or food allergy, please review the nutrition page for further information and instructions for food accomodations.
Can Anyone Else Use My Meal Plan?
No. All students must use their own valid Skyhawk Card to dine. Students who allow others to use their card to dine will be charged a $25 fee. However, if you have an All Access meal plan, you can invite a guest to dine with you and use 1 of your 5 Guest Passes.
All we ask is that the student is present upon payment when using their Skyhawk Card. If your card is lost or stolen, please contact Customer Service.
Will My Meal Plan Be Active During University Holiday Closings or Breaks?
Meal Plans are always active throughout the semester. However, UT Martin Dining Services will be closed during these breaks: Fall Break, Thanksgiving Break, Christmas Break, Spring Break, and Good Friday/Easter Weekend.
How Much Time Do I Have To Pay For My Meal Plan?
All Meal Plans must be paid during Fee Assessment (first two weeks of each semester) or a Payment Plan must be set up through the Bursar's Office located in the Administration Building.
Can I Change My Meal Plan?
Yes, meal plans can be changed up until the first week of classes each semester. Please visit the Skyhawk Dining Hall office or call Customer Service if you would like to change your meal plan.
Do You Accept Licensed Chick-fil-A and Starbucks Gift Cards?
Unfortunately, we are not able to accept Chick-fil-A and Starbucks gift cards.